Senior Vice President, Aetna Operations
CVS Health
Prospect, KY
Dr. Michael H. Taday, PharmD, MBA is the Senior Vice President of Aetna Operations at CVS Health, where he oversees a Shared Services organization that ensures an efficient, compliant and delightful experience for Commercial, Individual Exchange, Medicare, and Medicaid members, providers, and plan sponsors. He leads a team of more than 38,000 colleagues and oversees a budget of nearly $2.0B. while managing Aetna Call, Claim, Plan Sponsor Services, Provider Experience and Compliance. He owns multiple technology platforms and oversees key business strategies for the healthcare benefits division. Besides his love for people leadership and operations, Michael is a pharmacy and health plan thought leader, the Past Chair Executive Committee member on the Board of Directors for the Pharmacy Quality Alliance (PQA), and an active member of the Academy of Managed Care Pharmacy (AMCP) where he champions the role of the pharmacist. He is passionate about driving simplicity, innovating the member experience, particularly through digital and omni-channel solutions, and remains laser focused on the people he serves (members, providers, clients, and colleagues).
Prior to joining CVSHealth, Michael spent nearly 14 years with Humana where he most recently had P&L responsibilities for Humana’s pharmacy assets (now branded as CenterWell) valued at $11B+. He has 20+ years of experience in Health Plan, PBM, Mail Order, Specialty and Retail Pharmacy.
Outside of work, Michael enjoys spending time with his wife, 2 young sons and Bernedoodle dog, hiking, traveling, collecting rare bourbons, and is an avid University of Arizona basketball and Cleveland Browns football fan.
(E2) Executive to Executive: Leading Managed Care Organizations Today
Tuesday, October 15, 2024
10:15 AM – 11:30 AM PT